After installing Maple, review the following information.
For a complete list of system requirements, see:
For installation and start up issues, see:
Windows Single User Installation
During the installation, you will need your purchase code (sent to you in an email or on the Maple 10 Installation, Activation, and Technical Support card).To install Maple 10 on your Windows® operating system, read and complete the following tasks.
To install Maple 10 on your Linux® operating system, read and complete the following tasks.
Return to the Top of the Document.
To install Maple 10 on your Linux operating system, read and complete the following tasks.
Return to the Top of the Document.
Macintosh Single User Installation
During the installation, you will need your purchase code (sent to you in an email or on the Maple 10 Installation, Activation, and Technical Support card).To install Maple 10 on your Macintosh® operating system, read and complete the following tasks.
Return to the Top
of the Document.
A Maple 10 license file (license.dat) will be saved in the license folder of your Maple 10 installation. If you experience difficulties with activation, follow the instructions in the readme.txt file in the license folder of your Maple 10 installation. For further details on activation, check the FAQs page at http://www.maplesoft.com/support/faqs/index.aspx.*On Windows, you can also activate using the Start menu shortcut: Programs>Maple 10>Tools>Activate Maple 10.
- Ensure that you can connect to the Internet. Activation requires an Internet connection (if your computer does not have an Internet connection, please see http://www.maplesoft.com/support/Faqs/Activation).
- Start Standard Worksheet Maple 10.
- When prompted to activate, click Activate.
- You will be prompted to enter your purchase code. If you are activating behind a proxy server, make sure to enter this information before clicking Next.
- You will be prompted to enter additional information. Click Next when this is completed.
**On Linux, you can also activate by running the activation script located in the bin folder of your Maple 10 installation.
To install Maple 10 on your Windows Network operating systems, read and complete the following tasks.
If applicable, review Silent Windows Installation.
Install the Windows Network Version to the Client
Maple 10 is now installed. You need to configure the license manager prior to using Maple 10.
If the license server is to be run on Windows, follow the instructions in:
If the license server is to be run on UNIX®, Linux, or Mac OS® X, follow the instructions in:
Maple 10 is now installed. You need to configure the license manager prior to using Maple 10.
Maple 10 is now installed. You need to configure the license manager prior to using Maple 10.
Macintosh Network Installation
To install Maple 10 on your Macintosh operating system, read and complete the following tasks.
Important: This machine will be the license server.
Install the Macintosh Network Version to the Client
Maple 10 is now installed. You need to configure the license manager prior to using Maple 10.
On Windows, it is possible to install using a command-line
or silent mode option. You must ensure that the information
in the resource file is accurate.
Windows Single User Silent Installation
To install Maple 10 on your Windows operating system, read and complete the following tasks.
INSTALLER_UI | determines the mode; this can be ignored by specifying -i silent when running the installer |
USER_INSTALL_DIR | is the install location. Backslashes, spaces and end of line characters MUST be escaped; the value CANNOT be contained within quotations |
MULTI_USERS | is 0 for single-user profiles and 1 for multi-user profiles |
DESKTOP_SHORTCUTS | is No if you do not want shortcuts on your desktop, Yes if you do. |
USER_REQUESTED_RESTART | is No if you do not want to restart your computer after installation, Yes if you do. |
RUN_ACTIVATION_BOOLEAN_2 | is 0 for running the activation step, 1 for
skipping the activation step. For silent single-user installations, this should be set to 1. Activation can be performed when you start Maple. |
USER_PURCHASE_CODE | Your purchase code. Only needs to be set if
you are activating. |
USER_PROXY_YES | is 0 if you are not activating behind a proxy
server, 1 if you are. Only needs to be set if you are activating. If you set this variable to 1, additional settings need to be made (see below). |
Note: Settings for USER_REQUESTED_RESTART, INSTALL_WATCOM, and DESKTOP_SHORTCUTS are case sensitive. They must be set to either Yes or No.
You are ready to use Maple 10.
Return to the Top of the Document.
Windows Network Silent Installation
To install Maple 10 on your Windows operating system, read and complete the following tasks.
INSTALLER_UI | determines the mode; this can be ignored by specifying -i silent when running the installer |
USER_INSTALL_DIR | is the install location. Backslashes, spaces and end of line characters MUST be escaped; the value CANNOT be contained within quotations |
IS_SERVER | defines whether installation is the server or the client |
LICENSE_MANAGER_SERVER_1 | is the name of the license server
specified by servername |
MULTI_USERS | is 0 for single-user profiles and 1 for multi-user profiles |
DESKTOP_SHORTCUTS | is No if you do not want shortcuts on your desktop, Yes if you do. |
USER_REQUESTED_RESTART | is No if you do not want to restart your computer after installation, Yes if you do |
Note: Settings for IS_SERVER, USER_REQUESTED_RESTART,
INSTALL_WATCOM, and DESKTOP_SHORTCUTS are case sensitive.
They must be set to either Yes or No.
Maple 10 is now installed. You need to configure the license manager prior to using Maple 10.
INSTALLER_UI | determines the mode; this can be ignored by specifying -i silent when running the installer |
USER_INSTALL_DIR | is the install location. Backslashes, spaces and end of line characters MUST be escaped; the value CANNOT be contained within quotations |
IS_SERVER | defines whether installation is the server or the client |
LICENSE_MANAGER_SERVER_1 | is the name of the license server specified
by servername |
MULTI_USERS | is 0 for single-user profiles and 1 for multi-user profiles |
DESKTOP_SHORTCUTS | is No if you do not want shortcuts on your desktop, Yes if you do. |
USER_REQUESTED_RESTART | is No if you do not want to restart your computer after installation. Yes if you do |
Note: Settings for IS_SERVER, USER_REQUESTED_RESTART, INSTALL_WATCOM
and DESKTOP_SHORTCUTS are case sensitive. They must be set to either
Yes or No.
Maple 10 is now installed. You need to configure the license manager prior to using Maple 10.
If the license server is to be run in Windows, follow the instructions in:
If the license server is to be run on UNIX, Linux, or Mac OS X, follow the instructions in:
Windows
- From the Start menu, select Programs>Maple 10>Tools>Activate Maple 10.
- You will be prompted to enter your purchase code, hostname and hostid* of your license server. If you are activating behind a proxy server, make sure to enter this information before clicking Next.
- You will be prompted to enter additional information. Click Next when this is completed.
Macintosh
- Open a Terminal window.
- Navigate to your Maple 10 installation's bin directory (for example, /Library/FrameWorks/Maple.framework/Versions/10/bin ) and execute activation or execute the full path (for example, /Library/Frameworks/Maple.framework/Versions/10/bin/activation ). To run this in console mode, use the -console option.
- You will be prompted to enter your purchase code, hostname and hostid* of your license server. If you are activating behind a proxy server, make sure to enter this information before clicking Next.
- You will be prompted to enter additional information. Click Next when this is completed.
UNIX or Linux
- Modify your command search path to contain your Maple 10 directory (for example, /usr/local/maple/bin ) and execute activation or execute the full path (for example, /usr/local/maple/bin/activation ). To run this in console mode, use the -console option.
- You will be prompted to enter your purchase code, hostname and hostid* of your license server. If you are activating behind a proxy server, make sure to enter this information before clicking Next.
- You will be prompted to enter additional information. Click Next when this is completed.
A Maple 10 license file (maple10.lic) will be
saved in the license folder of your Maple 10 installation.
If you experience difficulties with activation, follow
the instructions in the readme.txt file in the
license folder of your Maple 10 installation. For further
details on activation, check our FAQs page at http://www.maplesoft.com/support/Faqs/Activation.
If you are using more than one license manager
Activating multiple licenses for multiple license managers will require separate activations. This can be done from a single server. Each activation will require you to modify the pre-populated hostid field with the relevant hostid, as well as the number of license seats you would like to use for that server (the pre-populated field will default to the total number of license seats remaining). If a license file already exists in the current license folder, additional activated network license files will be named maple101.lic, maple102.lic, etc., and can then be copied to the appropriate server for configuration.
The FLEXlm/windows directory, installed in the Maple 10 folder and on the Maple 10 CD, contains license manager daemons (lmgrd and maplelmg) required to run Maple, as well as utilities to assist you in installing and configuring FLEXlm™ for your system.
Requirements
You will require a network license file, called maple10.lic. You need to run the Maple 10 activation program to obtain this file (see Activating Network Versions). After successfully activating a network version, a license file (maple10.lic) will appear in the license folder of your installation.
Start the License Manager DaemonsIf you intend to use a Novell® server, see Novell Networks.
Requirements
For the following instructions, you require the lmtools executable, located in the FLEXlm/windows folder in your Maple folder. If the FLEXlm/windows folder is not already on the license manager server, copy it from the Maple folder or the Maple 10 CD.To set up and start the license manager daemons on a Windows Network Server:
From the Start menu, select Programs >Maple 10 >Tools >LMTools. Under the Service/License File tab, click Configuration using Services. Click the Config Services tab. In the Config Services property sheet, enter or browse for the following:
Path to the lmgrd.exe file C:\Program Files\Maple 10\FLEXlm\windows\lmgrd.exe Path to the license file C:\Program Files\Maple 10\license\maple10.lic Path to the debug log file C:\Program Files\Maple 10\FLEXlm\windows\log.txt
For Windows 2003, Windows 2000, Windows NT, and Windows XP Professional, select the Use Services (recommended) check box to set up the daemons as a service. (This option is not needed to start the daemons under Windows 98 or Windows ME; therefore, it is not available for selection on these platforms.) To set the daemons to start at boot time (recommended), select the Start Server at Power Up check box. Enter a name for your service and click Save Service. When prompted to save the service, click Yes. Click the Start/Stop/Reread tab. In that property sheet, click Start Server to start the license manager daemons.
You can now use Maple 10.
Return to the Top of the Document.
Windows Network Licensing Maple 10 and Previous Releases of Maple
To run previous releases of Maple as well as Maple 10, you must place all Maple license files in the same directory. If you have other FLEXlm license files stored in one central location, you can store the Maple license files there as well. Follow these instructions for Windows Network Licensing for Maple 10 and Previous Releases of Maple. Note: This does not apply to releases prior to Maple 6.
Complete the following tasks.
Go to the directory of the FLEXlm utilities that are currently being used. Double-click lmtools.exe. Under the Service/License File tab, click Configuration using Services. Click the Config Services tab. From the Server Name list, select the service currently being used. Click the Start/Stop/Read tab, then click Stop Server.Task 3: Start the License Manager DaemonsUsing Windows Explorer, move all the license files to a common directory, for example, C:\Program Files\Maple 10\license.
From the Start menu, select Programs >Maple 10 >Tools >LMTools. Under the Service/License File tab, click Configuration using Services. Click the Config Services tab. In the Config Services property sheet, enter or browse for the following:
Path to the lmgrd.exe file C:\Program Files\Maple 10\FLEXlm\windows\lmgrd.exe Path to the license file
Enter the path to the directory containing all of the Maple license files. Point to the directory only, not an actual license file.
C:\Program Files\Maple 10\licensePath to the debug log file C:\Program Files\Maple 10\FLEXlm\windows\log.txt
For Windows 2003, Windows 2000, Windows NT, and Windows XP Professional, select the Use Services check box (recommended) to set up the daemons as a service. (This option is not required to start the daemons under Windows 98, Windows ME, or Windows XP Home.) To set the daemons to start at boot time (recommended), select the Start Server at Power Up check box. Enter a name for your service and click Save Service. When prompted to save the service, click Yes. Select the Start/Stop/Reread tab, click Start Server to start the license manager daemons.
You can now use Maple 10 and previous releases of Maple.
Return to the Top of the Document
Select one of the following licensing schemes.
Start the License Manager Daemons
Before you can use Maple 10, you must start the
license server. It is recommended that you
do not run lmgrd as root
because any process run by root is a potential security
risk.
1. Navigate to the location of the FLEXlm utilities for your operating system. By default, /Applications/Maple 10/FLEXlm/UNIX/MAC.
Using the C Shell
To start the license manager daemon (lmgrd), enter the following command at the prompt:
lmgrd -c license_file_path -l debug_log &
where license_file_path
is the full path and filename of the network license
file (by default, /Library/Frameworks/Maple.framework/Versions/10/license/maple10.lic.);
and debug_log
is the name of a file to which debugging information
is written. The -l option (letter
l, not the number
1 (one)) creates the file.
Help For Starting License Server
If you have any problems starting the license server
in the system bootup files, refer to
http://www.macrovision.com.
You can now use Maple 10.
Return to the Top of the Document
To run previous releases
of Maple as well as Maple
10, place all Maple license
files in the same directory.
If you have other FLEXlm
license files stored in
one central location,
you can store the Maple
license files there as
well. Note: This does not apply
to releases prior to Maple
6.
Complete the following
tasks.
Go to the location of the FLEXlm utilities that are currently being used. For Maple 9.5, the default location is /Applications/Maple 9.5/FLEXlm.Enter the command
./lmdown
Copy all the Maple network license files to the license folder of your Maple 10 installation, by default, /Applications/Maple 10/FLEXlm/UNIX/MAC/license.
Navigate to the location of the FLEXlm utilities for your operating system. By default, /Applications/Maple 10/FLEXlm/UNIX/MAC/.
When starting license manager daemons, you must enter the path to the directory containing all license files. By default, /Applications/Maple 10/FLEXlm/UNIX/MAC/license.
Note: Point to the directory only, not an actual license file.To start the license manager, enter the following command:
./lmgrd -c /license_file_path -l /debug_log
where license_file_path is the full path to the directory containing the license files.
You can now use both Maple 10 and previous releases of Maple.
Select one of the following licensing schemes.
1. Navigate to the location of the FLEXlm utilities for your operating system. By default,
/usr/local/maple10/FLEXlm/UNIX/$PLATFORM where $PLATFORM corresponds to the operating system running the license manager.
Using the C Shell
On 64-bit Linux platforms, you must enter the following
command before starting the license manager daemon:
setenv LD_ASSUME_KERNEL 2.4.1
To start the license manager daemon (lmgrd), enter the following command at the prompt:
lmgrd -c license_file_path -l debug_log &
Using the Korn or Bourne Shell
On 64-bit Linux platforms, you must enter the following
command before starting the license manager daemon:
export LD_ASSUME_KERNEL=2.4.1
To start the license manager daemon (lmgrd), enter the following command at the prompt:
nohup lmgrd -c license_file_path -l debug_log 2>&1 &
Daemons Run on Startup
To have the daemons run on startup, edit the appropriate
boot script (such as /etc/rc.boot,
/etc/rc.local,
or /etc/rc2.d/Sxxxx).
For example, if you run lmgrd as a boot
startup script, you can run it as a regular user
by using the following su command at the
prompt:
su username -c 'umask 022; path/lmgrd -c license_file_path -l path/log'
where username is a non-privileged user; path is the correct path to lmgrd, license_file_path is the network license file, and log is the debug log file. It is recommended that the network license file be called maple10.lic.
You can now use Maple 10.
Return to the Top of the Document
To run previous releases of Maple as well as Maple
10, place all Maple license files in the same directory.
If you have other FLEXlm license files stored in
one central location, you can store the Maple license
files there as well. Note: This does not apply
to releases prior to Maple 6.
Complete the following tasks.
Go to the location of the FLEXlm utilities that are currently being used. For Maple 9.5, the default location is /usr/local/maple9.5/FLEXlm/UNIX/$PLATFORM where $PLATFORM corresponds to the operating system running the license manager.Enter the command
./lmdown
Copy all the Maple network license files to the license folder of your Maple 10 installation, by default, /usr/local/maple10/license.
On 64-bit Linux platforms, you must enter the following command before starting the license manager daemon: Using the C shell: setenv LD_ASSUME_KERNEL 2.4.1 Using the Korn or Bourne shell: export LD_ASSUME_KERNEL=2.4.1 Navigate to the location of the FLEXlm utilities for your operating system. By default, /usr/local/maple10/FLEXlm/UNIX/$PLATFORM where $PLATFORM corresponds to the operating system running the license manager. When starting license manager daemons, you must enter the path to the directory containing all license files. By default /usr/local/maple10/license.
Note: Point to the directory only, not an actual license file. To start the license manager, enter the following command:
./lmgrd -c /license_file_path -l /debug_log
where license_file_path is the full path to the directory containing the license files.
You can now use both Maple 10 and previous releases of Maple.
If your system has less than the recommended amount of physical memory, it is suggested that you use the Classic Worksheet version of Maple 10.
Standard Worksheet Maple
You can start Standard Worksheet Maple in either Document mode or Worksheet mode. Use the one best suited to
your needs.
Worksheet mode is most familiar to users of
previous versions of Maple. Enter commands on an input
prompt to get results and you can still format your
worksheets into presentation-quality documents using
all of the new features of Maple 10.
Windows
To start Standard Worksheet Maple 10 in Windows:
Macintosh
To start Standard Worksheet Maple 10 on a Macintosh:
UNIX or Linux
The Standard Worksheet is available on Linux (32- and 64-bit versions), Sun™ Solaris™, IBM® AIX®, and HP®-UX.
To start Standard Worksheet Maple 10 in UNIX:
Classic Worksheet Maple
Windows
To start Classic Worksheet Maple 10 in Windows:
UNIX or Linux
The Classic Worksheet is available on most UNIX versions (not available on 64-bit Linux versions). A command-line flag is required to start the Classic Worksheet on UNIX versions.
Command-line Maple
The Command-line version of Maple has a text-based user interface. While allowing complete access to the mathematical engine, the Command-line version of Maple requires less system resources. For more information, refer to the Command-line Maple section of the readme.txt file located in your Maple folder.
Shared Kernel Mode
In the Standard Worksheet interface, all worksheets have independent kernels, that is, definitions and packages available in one worksheet are not available in other worksheets in that Maple session. The Shared Kernel version of Maple allows all worksheets to share the definitions.
To start Maple 10 for Windows in Shared Kernel mode:
To start Maple 10 for UNIX or Linux in Shared Kernel mode:
To start Maple 10 for Macintosh in Shared Kernel mode:
For more information, refer to ?worksheet/managing/configuring in the Help System.
Excel Add-in
On Windows, Maple 10 has an add-in to Microsoft Excel 2003, 2000, and Excel XP. For more information, refer to the ?Excel help page in the Maple Help system.
Maple Calculator
On Windows, Maple 10 has a convenient graphing calculator interface.
To start the Maple Calculator:
Manuals
You can access the Getting Started Guide and
User Manual the Help menu in the Standard
Worksheet interface. Select Help>Manuals,
Dictionary, and more>Manuals.
Return to Top of the Document.
You can configure Maple to operate in a way that best suits your environment.
How to Change the User Mode or Directory
In Windows, you can run Maple in one of two user profile
modes.
How to Change the Working Directory
In the Windows version of Maple, you can change the working directory by creating a shortcut to Maple 10 and assigning it a different directory.
To change the working directory, follow these instructions.
At start up, Maple searches the current working directory
for a custom initialization file. It stops searching
when it finds the file. For more information, see How
to Execute Commands Automatically.
How
to change launch options for Standard Interface on Windows
The Standard Worksheet interface reads the ini file
bin.win/launch.ini, if present. The directives
recognized are as follows (# is allowed to specify a
comment).
# set maximum Java heap size
maxheap=700m
# additional args to pass to Java
java_args=-Dfoo -Dbar
# additional args to pass to Maple
maple_args=-q
# popup dialog showing the startup command (for debugging)
showcmd=true
# enable the Java access bridge (accessibility)
jaccess=true
# disable directX
java2d_nodraw=true
# set default language
language=Fr
# set default browser
browser="c:/Netscape"
Note: Optimal values are used in the launcher.
How to Execute Commands Automatically
You can configure Maple to automatically execute a series of commands on start up. This approach is especially useful for setting global variables, such as Digits and Order. To do this, create a Maple initialization file. For more information, refer to ?worksheet/reference/initialization in the Maple Help System.
How to Enable the MATLAB Link
MATLAB® is an interactive programming language for general scientific and technical computation. If you have installed MATLAB 6.5 or 7.0, you can enable a link between it and Maple for Windows, Macintosh, and most UNIX or Linux platforms. For more information, refer to ?Matlab/setup in the Maple Help System.
Return to Top of the Document.
Maple 10 includes the OpenWatcom C compiler. This compiler
is used for the Maple compiler feature, which allows you to
compile some types of user-written Maple routines to speed up
the performance of your code.
To use this feature, you must install the OpenWatcom C compiler
when you install Maple 10. The OpenWatcom compiler requires
that it be installed in a location whose name contains no spaces
(the default is C:\watcom-1.3). During installation,
you will have the opportunity to change this default location.
To remove the OpenWatcom C compiler after installation, follow
these steps.
Return to the Top of the Document.
Windows System Requirements
32-bit Linux Single User System Requirements
64-bit Linux Single User System Requirements
Macintosh System Requirements
UNIX Network System Requirements
Web
Browser Requirements
Version
|
CPU
|
Minimum |
Recommended RAM |
Hard Disk
|
Windows NT 4 (with Service Pack 5)
|
Intel Pentium III 650 MHz or higher or
fully compatible
|
64 MB
|
512 MB
|
400 MB
|
Windows 98
|
Intel Pentium III 650 MHz or higher or
fully compatible
|
64 MB
|
128 MB
|
400 MB
|
Windows ME
|
Intel Pentium III 650 MHz or higher or
fully compatible
|
64 MB
|
128 MB
|
400 MB
|
Windows 2000 Professional
|
Intel Pentium III 650 MHz or higher or
fully compatible
|
128 MB
|
512 MB
|
400 MB
|
Windows 2000 Server
|
Intel Pentium III 650 MHz or higher or
fully compatible
|
256 MB
|
512 MB
|
400 MB
|
Windows XP Pro
|
Intel Pentium III 650 MHz or higher or
fully compatible
|
128 MB
|
512 MB
|
400 MB
|
Windows XP Home
|
Intel Pentium III 650 MHz or higher or
fully compatible
|
128 MB
|
512 MB
|
400 MB
|
Windows 2003 Server
|
Intel Pentium III 650 MHz or higher or
fully compatible
|
256 MB
|
512 MB
|
400 MB
|
* Running at less than the recommended memory requirements
may limit performance and some features.
For configurations with minimal system requirements, the Classic Worksheet
interface is recommended.
32 bit Linux Single User System Requirements
Vendor
|
Version
|
CPU
|
Minimum RAM* |
Recommended RAM |
Hard Disk
|
Mandrake
|
9.0 |
Intel Pentium III 650 MHz or fully compatible |
128 MB |
512 MB |
450 MB |
Redhat
|
Enterprise 2.1 |
Intel Pentium III 650 MHz or fully compatible |
128 MB |
512 MB |
450 MB |
SuSe
|
9.0 |
Intel Pentium III 650 MHz or fully compatible |
128 MB |
512 MB |
450 MB |
* Running at less than the recommended memory
requirements may limit performance and some features.
For configurations with minimal system requirements, the Classic
Worksheet interface is recommended.
* Running at less than the recommended memory requirements
may limit performance and some features.
UNIX Network System Requirements
Vendor |
Hardware |
Operating System |
Version |
Minimum RAM* |
Recommended RAM |
Hard Disk |
Common Files |
All |
300 MB |
||||
Sun |
SPARC |
Solaris |
8 |
128 MB |
512 MB |
additional |
HP |
HP9000 |
HP-UX |
11.0, 11i |
128 MB |
512 MB |
additional |
IBM |
RS/6000 |
AIX |
5.1 |
128 MB |
512 MB |
additional |
Linux |
Intel-based Pentium III 650 MHz or better |
RedHat, SuSE, and Mandrake Distributions |
128 MB |
512 MB |
additional |
|
SGI |
R4000+ |
IRIX |
6.5.X |
128 MB |
256 MB |
additional |
HP |
Alpha |
Tru64 |
5.1 or later |
128 MB |
256 MB |
additional |
CD-ROM drive (for CD installation).
16-bit color at 800 by 600 (or greater) resolution recommended.
X11 R6.
Internal TCP/IP connections enabled.
Standard Worksheet is not available on SGI IRIX and HP Tru64.
* Running at less than the recommended memory requirements
may limit performance and some features.
For configurations with minimal system requirements, the Classic
Worksheet interface is recommended.
Return to Top of the Document
Issue:
Starting the Maple license server on Solaris® 9 machine
and receiving a FLEXlm error of -16,287. Debug log contains the
following:
(maplelmg) Vendor daemon can't talk to lmgrd
(Cannot read data from license server (-16,287:22 "Invalid
argument"))
(lmgrd) Vendor daemon died with status 39
Resolution:
This is a known file descriptor problem with FLEXlm and the Solaris
operating system. To workaround this problem, you must create
and execute the following script:
#!/bin/sh
ulimit -n 1024
ulimit -H -n 1024
lmgrd [...]
where [...] represents the arguments you use with lmgrd (e.g. lmgrd -c maple8.lic -l debug.log). This resets the file descriptor limit for lmgrd, which resolves the problem.
Issue:
Starting Standard Maple on Windows computer and dialog displays
"connecting..." and then another message indicates that
firewall is conflicting with Maple.
Resolution:
This is likely due to an interaction between Maple and a personal
firewall installed on the same machine. The firewall can interfere
with establishing an internal network connection on the local
computer. The connection required is to "localhost"
on the computer and not a connection to an external source.
This problem occurs also with single user installations of Maple.
Configure your firewall to grant full permissions to the following
Maple files:
..\Maple 10\jre\bin\maple.exe
..\Maple 10\bin.win\mserver.exe
..\Maple 10\bin.win\cwmaple.exe
..\Maple 10\bin.win\cmaple.exe
Consult your firewall software documentation for details.
Issue:
Maple 10 is installed without problems on a Windows computer
that has more than 1 GB of memory, but the Standard worksheet
will not start. Maple 10 splash screen appears but program does
not launch.
Resolution:
When Maple starts, it sets the maximum amount of memory Java may
potentially use based on the amount of physical memory in the
machine. If that maximum is too high, Java refuses to start. Therefore,
on machines with a lot of physical memory, Maple may not start
either. This problem has been reported to Sun Microsystems®.
To decrease the amount of memory used by Java on Windows you can edit the file launch.ini in the Maple bin.win folder (default C:\Program Files\Maple10\bin.win).
Try adding the line
maxheap=800m
After the line
language=en
to change the heap allocated to 800MB. This change does not affect the amount of memory available to non-Java components of Maple, including the math engine, which will still take advantage of the machine's internal memory when solving large problems.
If this does not work, experiment with the size value to find one that works for you. If you continue to have difficulties, contact Maplesoft Technical Support.
Issue:
Download Maple 10 for Macintosh but when double-clicking the file,
nothing happens.
Resolution:
Maple 10 for Macintosh is downloaded from the Maple Web store
in a compressed format. To extract the Maple 10 installer file,
you must download and install Stuffit Expander for Macintosh (free
from Apple).
Issue:
Trying to install Maple 10 on Windows 2003 Server and receiving
the error "The instructions at "0x004109d0" referenced
memory at 0x00000000. Memory could not be written" or the
installer quits with no error message.
Resolution:
This behavior is likely caused by Data Execution Prevention that
is automatically installed and turned on in Windows 2003 Server
when SP1 is installed.
To turn off DEP, or to add the Maple installer (and Maple itself) to the list of exceptions for DEP, go to Control Panel->System->Advanced->Data Execution Prevention.
For more information on this see: http://support.microsoft.com/kb/875352
Issue:
Mounting the Maple 10 CD on my Linux machine, but only the
Mac OSX files are visible.
Resolution:
The Single User CD contains the install files for all three platforms.
Each platform's install files are available only from that platform.
If you are trying to install on Linux and are seeing only Mac
OSX files, it is likely that the CD is not mounted correctly.
Try mounting the CD with the command:
mount -t iso9660 <device> <mountpoint>
This may require root privileges.
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Trademarks
Note:
Maple uses the Macrovision Corporation FLEXlm as its
license manager. This document contains all the information you
require for a standard Maple installation. For more information,
refer to the FLEXlm documentation at http://www.macrovision.com.
Maple, Maplesoft, and Waterloo Maple are trademarks of Waterloo
Maple Inc.
Microsoft, Windows, and Windows NT are registered trademarks of
Microsoft Corporation.
OpenGL is a registered trademark of Silicon Graphics Inc.
MATLAB is a registered trademark of The MathWorks, Inc.
FLEXlm is a trademark of Macrovision Corporation.
All other brand names or product names are trademarks or registered
trademarks of their respective companies.
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